Contact us

For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch:

Account & the First Bus App

Contactless Payments and Tap On, Tap Off

Journey planning

Journey support

Lost Property

Refunds

Special Assistance

Student Travel

Subscriptions and Commuter Travel Club

Tickets & Fares

First Bus App Update